About me

I am a hardworking and insightful young professional with a strong background in infrastructure management. My expertise spans tasks such as server management and certificate management, where I have honed my skills through hands-on experience. Among my notable projects are a comprehensive file server migration and the successful transition of Windows end-of-life servers, demonstrating my ability to manage complex and critical IT operations.

Currently, I am advancing my skills further by pursuing an education in software development. This journey has allowed me to explore diverse areas such as game, web, and mobile development, broadening my technical capabilities and fostering a deeper understanding of software engineering principles.

As part of my final year's assignment, I am currently building a full-fledged portal for certificate management, incorporating automation through multiple APIs. This project combines both my infrastructure expertise and my growing software development skills, highlighting my ability to integrate complex systems and streamline processes through automation.

Additionally, I am expanding my professional knowledge by pursuing certifications in ServiceNow and Terraform. This reflects my commitment to mastering infrastructure as code and IT service management, ensuring that I stay at the forefront of modern infrastructure and automation practices.

I pride myself on being an effective problem solver, adept at navigating and resolving technical challenges efficiently. My analytical mindset and attention to detail ensure that I approach each task with a strategic perspective, delivering solutions that are both innovative and reliable.

Furthermore, my experience in an internal IT service role has sharpened my communication skills, enabling me to effectively collaborate with colleagues and stakeholders. My ability to bridge technical complexity with clear communication ensures that projects are completed efficiently and meet business needs.

Areas of Expertise

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    Server Management

    Managing servers to ensure they are up-to-date and compliant with our security policies. This includes providing detailed monthly reports and addressing any servers that fall out of compliance or have security issues.

  • Web development icon

    Certificate Management

    Ensuring timely replacement of all internal and external certificates by generating new ones and coordinating with their respective owners. I track this monthly with detailed reports and provide assistance to owners needing help with certificate replacement.

  • Web development icon

    Web development

    Experience in full-stack web development, including database, back-end, and front-end development, tailored to client needs. This includes comprehensive documentation and dockerization to ensure seamless deployment and scalability.

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    Automation

    Developing scripts to automate tasks for both developers and infrastructure teams, such as generating certificates. These automation solutions streamline workflows, increase efficiency, and reduce the potential for human error.

Soft Skills

  • Problem Solving

    Problem Solving

    I have a proven ability to identify, analyze, and resolve complex issues efficiently. Utilizing creative and critical thinking, I apply systematic approaches to troubleshoot and enhance software applications. I adapt to dynamic challenges, ensuring optimal functionality and user experience.

  • Communication

    Communication

    I excel in clear and concise communication, facilitating effective collaboration across teams and stakeholders. I convey technical concepts to non-technical audiences and actively listen to ensure understanding and alignment.

  • Teamwork

    Teamwork

    I thrive in collaborative environments, leveraging diverse perspectives to achieve shared goals. I contribute proactively to team efforts, fostering a supportive and cohesive work atmosphere. I am adept at building strong relationships and resolving conflicts constructively.

  • Adaptability

    Adaptability

    I demonstrate flexibility in adapting to new technologies, methodologies, and evolving project requirements. I embrace change as an opportunity for growth and innovation, adjusting seamlessly to meet shifting priorities and deadlines.

Socials

Resume

Experience

  1. IT Infrastructure Specialist

    Exact 2022 — Present

    IT Infrastructure Specialist at the Corporate IT Infrastructure team.

    • Managed and maintained servers to ensure optimal performance and security.
    • Handled certificate management, including issuance, renewal, and troubleshooting.
    • Troubleshot and resolved infrastructure-related incidents.
    • Communicated effectively with team members and stakeholders to address technical issues and project requirements.
    • Led projects such as file server migrations and server migrations.
    • Developed scripts to automate various aspects of infrastructure management.
  2. IT Services Specialist

    Exact 2020 — 2022

    IT Services Specialist at the Corporate IT Services team EMEA.

    • Provided first-line support for internal employees across EMEA.
    • Imaged and deployed computers for new and existing employees.
    • Performed computer maintenance and repairs.
    • Resolved issues related to Microsoft Office and Cisco WebEx.
    • Troubleshot and resolved various computer issues.
    • Provisioned shared mailboxes and user accounts.
    • Communicated effectively with employees to understand and address their technical needs and concerns.
  3. IT Services Specialist Intern

    Exact 2019 — 2020

    Intern at the Corporate IT Services team EMEA.

    • Provided first-line support for internal employees across EMEA.
    • Imaged and deployed computers for new and existing employees.
    • Performed computer maintenance and repairs.
    • Resolved issues related to Microsoft Office and Cisco WebEx.
    • Troubleshot and resolved various computer issues.
    • Communicated effectively with employees to understand and address their technical needs and concerns.
  4. IT Intern

    Belcentrale 2017 — 2018

    Intern at the IT team.

    • Installed and configured IT equipment, including computers, printers, and networking devices.
    • Conducted software installations and updates on various systems.
    • Assisted with hardware installations and troubleshooting.
    • Setup and configured modems, routers and VoIP (Voice over IP) systems.
    • Provided basic technical support to clients, troubleshooting hardware and software issues.

Education

  1. Software Development

    Rotterdam Academy 2023 — Present

    Focused on advanced software development techniques and programming languages.

    • Improved my proficiency in various programming languages, such as Java, Python and React.
    • Further developed my understanding of software development methodologies, including Agile and Scrum.
    • Worked effectively in team projects, enhancing collaboration and communication skills.
    • Studied database design, management, and SQL.
    • Acquired knowledge in web development technologies like HTML, CSS/SCSS, JavaScript.
    • Explored data structures and algorithms.
    • Focused on software engineering principles and practices.
    • Engaged in projects involving game and web development.
  2. Informatica

    Hogeschool Rotterdam 2020 — 2022

    Focused on programming, database management, and software engineering principles.

    • Developed strong analytical and problem-solving skills.
    • Gained proficiency in various programming languages, such as Java, Python and C#.
    • Learned software development methodologies, including Agile and Scrum.
    • Worked effectively in team projects, enhancing collaboration and communication skills.
    • Focused on software engineering principles and practices.
    • Enhanced critical thinking and logical reasoning abilities.
  3. Netwerk Beheerder

    Techniek College Rotterdam 2015 — 2019

    Focused on network administration skills, network design, configuration, security, and troubleshooting.

    • Network design and implementation.
    • Configuring and managing network devices, such as routers and switches.
    • Network security and firewall configuration.
    • Monitoring and maintaining network performance.
    • Troubleshooting and resolving network issues.
    • Understanding and applying IP addressing and subnetting.

Languages

  • English
    95%
  • Dutch
    95%

Skills

  • Git
    80%
  • Scrum
    90%
  • SQL
    80%
  • MySQL
    80%
  • PowerShell
    80%
  • JavaScript
    70%
  • React
    70%
  • NodeJS
    70%
  • ServiceNow
    60%
  • Splunk
    60%
  • Docker
    80%
  • MECM
    80%
  • PostgreSQL
    80%
  • C#
    70%
  • Python
    80%
  • TypeScript
    70%
  • React Native
    70%
  • Django
    70%
  • Terraform
    60%
  • MQTT
    70%

Contact

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